1.How can I pay my fees?

You have a few options when it comes to paying your fees.

You can choose:

  • EFTs (internet transfers)
  • Stop Orders

Click here for more information regarding the payment options.


  1. How can I check my account balance?

You can check your account balance by logging in to the Student Portal, or by contacting the fees department.


  1. Where do I send my proof of payment?

You can email your proof of payment to {email address}


  1. How do I know whether my payment has been received?

You will receive an SMS once your payment reflects in our account. Please note that it may take up to 2 days to reflect.


  1. Can I change my course?

Please send an email to {email address} to find out whether you will be able to change your course.


  1. Can I get proof that I am a student at iFundi?

If you have registered and paid your registration fee, you can request proof that you are an iFundi student by contacting Student Support:

Email: {Email Address}


  1. When will my study material arrive?

It will arrive within 7-14 working days.


  1. What can I do if I need help with an assignment?

You can contact a facilitator by sending an email to {Email Address}


  1. What stationery must I use to do my assignment?

Please look at the assignment instructions on the assignment, as well as at the assignment guidelines in your Success Study Guide, to find out what stationery to use when you complete your assignment.

For most written assignments, you can either type your answers out, or write them by hand in either black or blue ink. If you choose to complete your assignment by hand, please make sure that your handwriting is neat and easy to read.


  1. How do I submit my assignment?

You can submit your assignment using one of the following methods:

  • Email: Send your assignment to {email address}
  • Student Portal: Log in on {portal link} and look for the option to submit your assignment

Always remember to make a copy of your assignment before sending it to the college to be marked.


  1. What if I fail an assignment?

In most cases, you will be given an opportunity to redo your assignments until you pass. Keep in mind that if you take longer than the recommended duration of your course, you may need to pay an extension fee. And if you want to register for an exam, you need to pass the assignments for the relevant subject(s) before the exam registration period closes.


  1. How will I know if my assignment has been received by the college?

You will receive an SMS notifying you that we have received your assignment. Please note that you will only receive this SMS once your assignment has been delivered to the facilitator, which means that it could take up to 5 days for you to receive your SMS. If you submitted your assignment via post, you also need to keep in mind the time that it takes for the assignment to reach us, which could be up to 2 weeks.


  1. When will I get feedback on my assignment?

You will get feedback on your assignment within 2 weeks after we have received it. Once your assignment has been marked, we will send you an SMS with your mark. You can view your marked assignment on the student portal.


  1. Can I have my assignment remarked?

 Yes. If you are unhappy with your mark, you can request a re-mark by completing the re-mark request form and paying a re-mark fee.


  1. Can I get a progress report?

You can contact Student Support to find out whether you are able to obtain a progress report/statement of results.


  1. How do I register for exams?

Click here to access the Exam Information page.


  1. Do I have to pay to write my exams?

No, your exam fees are included in your course fees. You will only have to pay exam fees if you fail an exam and need to rewrite.


  1. Do I need to write exams?

It depends on which course you are studying. In general, the following applies:

  • If you are studying an iFundi skills course, you do not need to write exams.
  • If you are studying an NQF1 – NQF6 course, you will be required to write exams.


  1. Why don’t I have to write exams?


  1. When will I receive my exam results?

You will receive your exam results at the beginning of the semester following the one during which you wrote the exams.


  1. I have lost my certificate – how can I get a new copy?

You can get a new copy of your certificate by sending a request to {Email address}, along with proof of payment of the R0.00 certificate replacement fee.


  1. How can I order a T-shirt/hoodie?

You can order an iFundi T-shirt or other merchandise item by completing the order form and sending it to {email address} along with your proof of payment.

  • Click here to download the order form