Sep 28, 2019 | Community of Experts
by Alex Kinmont South Africa’s unemployment crisis is showing no signs of improvement. The unemployment rate was most recently recorded at 29%, the worst it’s been in over a decade. According to the National Development Plan, Small, Medium and Micro Enterprises might...
May 14, 2018 | Community of Experts
Register The proposed amendments to the DTI Sector Codes were issued for public comment on the 29 March 2018. Many companies are struggling to maintain their existing scorecard levels under the amended codes, let alone now understand these proposed amendments. Join...
Nov 13, 2014 | Community of Experts
Close to 100 people attended the Community of Experts workshop ‘Creating a QA process that enhances customer experience and drives on-going performance improvement’ by Jackie Naughton. Jackie is well known in the contact industry. She has been a convening judge for...
