Jul 31, 2013 | Community of Experts
Close to 100 people attended the Community of Experts workshop ‘Creating a QA process that enhances customer experience and drives on-going performance improvement’ by Jackie Naughton. Jackie is well known in the contact industry. She has been a convening judge for...
Sep 25, 2012 | Blog, News
Following the Polokwane conference, decent work for all has become one of the ANC’s key priorities.*1 According to the IOL and WTO, decent work opportunites involve creating freely chosen, productive jobs for women and men; jobs that are in safe, healthy,...