Finance
- Accounting Skills for New Supervisors
- Budgets and Managing Money
- Finance for Non-Financial Managers
- Managing my Finances
Administration
- Skills for the Administrative Assistant
- The Minute Taker’s Workshop
Change Management
Compliance and Industry Training
- Contact Centre Team Leader Intensive
- FAIS Regulatory Exam Preparation
Computer Training
- Microsoft Office Foundation
- Microsoft Office Intermediate
- Microsoft Office Advanced
Customer Interactions
- Call Center Training – Sales and Customer Service Training for Call Center Agents
- CRM – An Introduction to Customer Relationship Management
- Customer Service – What Sets You Apart
- Customer Service and Communication Skills
- Debt Collection
- Email Writing Skills for Customer Interactions
- Making and Receiving Calls
- Making Target
- Telemarketing – Using the Telephone as a Sales Tool
- Telephone Etiquette
Learning
- Advanced Skills for the Practical Trainer
- Become an Assessor
- Developing Your Training Program
- Facilitation Skills
- Make Training Fun
- The Practical Trainer
- Train-the-Trainer – Inspire, Motivate and Educate – A One Day Primer
Marketing
- Branding: Creating and Managing Your Corporate Brand
- Conference and Event Management
- Marketing and Sales
Human Resources
- Bullying in the Workplace
- Business Succession Planning – Developing and Maintaining a Succession Plan
- Creating a Top-Notch Talent Management Program
- Difficult Conversations
- Diversity Training – Celebrating Diversity in the Workplace
- Employee Dispute Resolution – Mediation through Peer Review
- Generation Gap – Closing the Generation Gap in the Workplace
- Hiring for Success – Behavioral Interviewing Techniques
- Human Resources Training – HR for the Non-HR Manager
- Onboarding – The Essential Rules for a Successful Onboarding Program
- Orientation Handbook – Getting Employees Off to a Good Start
- Tough Topics: Talking to Employees about Personal Hygiene
- Workplace Harassment – What It is and What to Do About It
- Workplace Violence – How to Manage Anger and Violence in the Workplace
Leadership and Management
- Building Better Teams
- Business Leadership – Becoming Management Material
- Coaching – A Leadership Skill
- Delegation – The Art Of Delegating Effectively
- Employee Accountability
- Leadership Skills for Supervisors – Communication, Coaching, and Conflict
- Meeting Management – The Art of Making Meetings Work
- Mentoring and Coaching
- Managing People for Results
- Motivation Training – Motivating Your Workforce
- Team Building – Developing High Performance Teams
- The ABC’s of Supervising Others
- The Professional Supervisor
Performance Management
Personal Effectiveness
- Advanced Writing Skills
- Business Writing That Works
- Business Writing That Stands Out
- Communication Strategies
- Conquering Your Fear of Speaking in Public
- Critical Thinking
- Getting Stuff Done – Personal Development Boot Camp
- Personal Effectiveness
- Problem Solving & Decision Making
- Public Speaking – Presentation Survival School
- Research Skills
- Time Management: Get Organized for Peak Performance
- Writing Reports and Proposals
Personal Mastery
- Anger Management – Understanding Anger
- Building Your Self Esteem and Assertiveness Skills
- Conflict Resolution – A One Day Primer
- Conflict Resolution – Dealing with Difficult People
- Emotional Intelligence (Three Days)
- NLP Tools for Real Life
- Personal Mastery – The Foundation of Success
- Stress Management
- Stress Relief and Stress Reduction – A One Day Primer
Project Management
- Advanced Project Management
- Effective Planning and Scheduling
- Intermediate Project Management
- Project Management for Non Project Managers
- Project Management Fundamentals
- Project Management Training – Understanding Project Management
- Risk Management
Sales
World of Work
- Business Ethics for the Office
- Business Etiquette – Gaining That Extra Edge
- Communications in the Workplace
- Creating a Dynamite Job Portfolio
- Entering the World of Work
- Getting Your Job Search Started
- Mastering the Interview
- Teamwork
Other
Currently there are no courses listed under other. Please check back soon.