How leaders can tap into vulnerability

In today’s business landscape, the role of a CEO has evolved. While traditional skills like financial acumen remain crucial, softer skills—especially vulnerability—have become essential for building trust and genuine connections.

A key takeaway from The Journey of Leadership: How CEOs Learn to Lead from the Inside Out is that showing vulnerability can amplify a leader’s impact. By shifting from a “to-do” mindset to a “to-be” mindset, leaders can focus on who they are and how they want to engage with others authentically. Vulnerability fosters openness and builds trust, which are critical in today’s workforce.

Leading by example, like Mastercard Foundation CEO Reeta Roy, involves admitting mistakes and prioritizing transparency. This approach not only strengthens teams but also enhances leaders’ effectiveness. As former Novartis CEO Dan Vasella notes, authenticity commands respect. Embracing vulnerability doesn’t mean abandoning decisiveness—it’s about balancing strength with empathy.

Source: McKinsey’s insights