Business Administration
Develop the expertise to efficiently manage records, handle key Financial tasks, deliver exceptional Customer Service, and ensure complete compliance with Legal and Regulatory Standards. Elevate your professional skillset and stand out in any workplace!
Overview
This qualification is designed to provide individuals with the essential skills and knowledge required to perform administrative roles effectively across various sectors. It is suitable for individuals involved in or aspiring to work in administrative functions.
It is also a foundational stepping stone towards advancing into the Certificate in Business Administration Services at NQF Level 5. It aims to enhance service provision within the administration field, fostering service excellence by developing core administrative and operational skills.
Programme Outline
- Ethics in the Workplace
- Building Workplace Relationships
- Managing Time/ Applied Project
- Running Effective Meetings
- Design and Implement Administrative Procedures
- Expenditure vs Budget
- Report Writing
- Managing Service Providers
- Managing Customer Service
- Managing Teams
Skills You will develop
This qualification equips you with skills in Office Management, Customer Service, Financial Administration, and Business Communication.
Possible Careers
- Administrative Assistant
- Office Administrator
- Executive Secretary
- Personal Assistant
- Receptionist
- Customer Service Representative
- Records Manager
- Financial Administrative Assistant
Qualification Overview
Business Administration
| Duration: 1 Year | |
| Course Type: Certificate | |
| NQF: Level 4 | |
| Credits: 140 | |
| SAQA: 61595 |
Duration: 1 Year
Course Type: Certificate
NQF:
Requirements
Minimum Admission Requirements
NQF Level 3 in Computer Literacy or equivalent |